National Service Opportunity at British Council.

Role: People Function Support

Post Date: 31 Jul 2024

Location: Accra, Sub-Saharan Africa, Ghana

Organization: British Council

Contract Duration: 1-year

Language prerequisite: Proficiency in both written and spoken English 

Deadline:7 August 2024

Through nurturing connections, promoting mutual understanding, and fostering trust between the citizens of the United Kingdom and other nations, the British Council strives to advance global peace and prosperity.

In partnership with the UK, their focus is on empowering individuals through personalized engagement to equip them with the knowledge, confidence, and networks necessary to transform their lives and contribute to a brighter future for all. 

They provide support in building relationships, pursuing innovative concepts, mastering the English language, accessing high-quality education, and attaining internationally recognized qualifications.

Operating in over 100 countries, they engage with individuals from more than 200 nations and territories. In the year 2021–2022 alone, they have connected with a staggering 650 million people around the world.

Background

The British Council provides graduates with a unique opportunity through its national service program. This program allows you to gain extensive hands-on experience and immerse yourself in a practical learning environment. The program is designed to enhance your academic knowledge with real-world experience. 

Throughout the national service term, you are encouraged to learn from the work environment and make valuable contributions, which can help you develop crucial employability skills. As a result, you can increase your chances of success and boost your skill set, making you more attractive to potential employers.

Role purpose

If you are a recent graduate, this internship offers a fantastic opportunity to gain hands-on experience in various HR roles and develop essential skills for a career in human resources. As an intern, you will be involved in day-to-day activities and contribute to initiatives aimed at enhancing their business operations. 

Duties and responsibilities

• You will gladly assist the people function with administrative tasks such as scheduling meetings, preparing documentation, and managing correspondence.

• You will support data analysis and HR reporting to provide valuable insights for decision-making.

• You will help gather and organize HR data and metrics, including staff satisfaction surveys, recruiting data, and staff turnover rates, to facilitate analysis.

• You will take part in implementing HR programs aimed at enhancing workplace culture and improving employee satisfaction.

• You will ensure that HR databases and employee records are meticulously maintained and accurately updated.

• You will oversee the proper completion and filing of all onboarding paperwork.

• You will organize, make accessible, and securely store employee records in electronic file systems.

• You will ensure that record-keeping practices comply with legal and corporate regulations.

• You will facilitate communication among staff members across the organization.

• You will contribute to various HR projects, offering support in the research, analysis, and implementation phases.

• You will explore ways to enhance HR workflows and processes and provide suggestions to increase productivity and efficiency.

How will You Benefit from this Opportunity as a National Service Personnel?

• You get to explore the British Council's objectives and operational methods and discover how their HR protocols contribute to the overall success of the company.

• Get practical exposure to planning and executing various HR undertakings.

• Enhance your skills in data handling, report generation, and administrative assistance essential competencies for any office environment. Engage in HR ventures and observe the direct impact of your efforts.

• Establish a professional network of connections within and outside HR divisions. Connect with experienced HR professionals and business executives to pave the way for future career growth.

Qualifications

• You should have completed at least a first degree or Higher National Diploma from a recognized and accredited university. 

• You should also possess exceptional proficiency in both oral and written English. 

• While a bachelor's degree in business administration or human resources is desirable, it is not mandatory.

Role-specific knowledge and experience.

• Demonstrated success in working collaboratively to accomplish goals as an effective team contributor.

• Exceptional skill in coordinating tasks and resources for optimal efficiency.

• Proven ability to handle delicate information while upholding strict confidentiality standards.

• Enthusiasm for acquiring new knowledge and embracing demanding assignments.

• Keen attention to minute particulars and the ability to concentrate deeply on them.

NOTE: You must possess the necessary legal permissions to reside and work within the borders of Ghana to qualify for this role.

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